Limited Warranty
QuietCase products are covered by a 12-month manufacturer's warranty against defects in materials or workmanship. This warranty is intended to cover genuine product defects. It does not cover damage caused by misuse, tampering, vandalism, excessive force, attempts to bypass the locking mechanism, accidental damage, or normal wear and tear.
We evaluate every claim individually and strive to take a fair and pragmatic approach. Where appropriate, we will work with our customers to find a reasonable solution, even where a claim may not strictly fall within the terms of the warranty.
Our full Limited Warranty Policy wording can be found here.
Please complete the form below and provide clear supporting photographs for each claim.
Our team aims to respond within 2-3 business days.
This warranty is non-transferable and applies only to the original purchasing institution
QuietCase reserves the right to request the return of the product for inspection before determining whether a claim is covered under warranty.
Submission of this form does not guarantee approval of a replacement or credit.